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Privacy Policy

This privacy policy sets out how ES Collection Greece uses and protects any information that you give ES Collection Greece when you use this website. ES Collection Greece is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ES Collection Greece may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This website’s uniform resource locator (URL) is https://www.escollectionshop.gr .

Contact Details:

Address: Themidos 1, Monastiraki, Athens, Postal Code: 10554

 Tel: +30-210 3222283, e-mail: info[at]escollectionshop.gr

What information we collect

General Data collected by connected – subscribed users :

  • Name
  • Contact information including email address
  • Website account’s preferences

Data Collected by Newsletter Subscribers :

  • Name
  • Email Address

Data Collected during Checkout:

  • Name
  • Email Address
  • Telephone
  • Country
  • Address
  • City
  • Province
  • Postal Code
  • Products purchased

Data Collected during Checkout with a different shipping address than the billing address :

  • Name
  • Country
  • Address
  • City
  • Province
  • Postal Code

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • The data mentioned above are collected and saved for the sake of ensuring proper checkout, payment and shipment of orders to our customers.
  • We may use the information to improve our products and services.

In order to complete an order from our e-shop you have to read and accept our Terms and Conditions.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COOKIES 

In order to facilitate a better visitor experience on our website we use cookies. A cookie is a small file which asks permission to be saved in your browser. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website so that we can tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How long we retain data:
  • Data collected by the contact form are retained for 6 months.
  • Order data are retained for 10 years.
  • Subscriber data are retained for as long as their website account is active.
  • Google Analytics data are retained for 1 year.
Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Users with an active account on www.escollectionshop.gr can edit their data from the “My Account” page. All users have the right to request a report regarding the data stored and associated with their email address. Such a request, of exporting and delivering saved data, can only be completed by the owner of the website. After the request is received, a confirmation email will be sent to the email address requesting the report. After the confirmation, the website’s owner is informed and the data export is performed. A new email containing a download link, of the generated report, will be sent.

Whether or not you request a data export you still retain the right to delete and anonymize data associated with your email address. This can be done with two ways, either selecting and confirming the “Delete Account” option in your “My Account” page or by contacting us at info[at]escollectionshop.gr. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.

The above rights do not include data that we are obliged to maintain for management, legal or security reasons.

Where are the data sent to:

In order to provide you with our services, we use serviced supplied by companies located in the European Union and the U.S.A. who are fully compliant with the general data protection regulation (GDPR). For example, we use the Google Analytics service in order to understand better how our visitors browse on escollectionshop.gr.

Additional help and information

Feel free to contact us for any question or remark regarding this Privacy Policy.

Tel: +30-210 3222283, e-mail: info[at]escollectionshop.gr

The Greek Data Protection Authority is responsible for the application of the General Data Protection Regulation in Greece.